Support

For account help, billing questions, verification issues, or general inquiries about BLDLNE, contact our support team:

If you use the BLDLNE mobile app while signed in, you can submit a report from your profile to send your account details to support automatically.

Report an issue in the app

What to include

To help us respond faster, please include:

Your account email address.
A clear description of your question or issue.
Screenshots or relevant details for billing, verification, or profile problems.

Billing support

Subscription payments may be processed through Stripe (website), the Apple App Store (iOS), or Google Play (Android), depending on where you subscribed. Payments, renewals, cancellations, and refunds are generally managed by that original billing provider. For billing questions, subscription cancellations, or payment receipt requests, email us at the address above and include the email used for your BLDLNE account and, if applicable, whether you subscribed through Stripe, the App Store, or Google Play.

Response times

We aim to respond to support requests within a reasonable timeframe, typically within a few business days.

Account deletion

To request deletion of your account or personal information, see our Delete account page.